Find answers to the most common flooring questions, from installation timelines to care instructions, compiled from over 10 years of customer experience.
How long does a typical flooring installation take?
Installation duration varies depending on project size and complexity. A typical single room takes 2-3 days including subfloor preparation and finishing. Larger projects or complex patterns may require 1-2 weeks. We provide detailed timelines during the consultation process and work efficiently to minimise disruption to your daily routine.
What's the difference between solid and engineered flooring?
Solid flooring is made from a single piece of wood throughout its thickness and can be sanded multiple times. Engineered flooring has a hardwood veneer bonded to plywood layers, offering greater stability and suitability for underfloor heating. Both options provide beautiful results, and we help you choose based on your specific requirements.
Can you match existing flooring for extensions or repairs?
Yes, we excel at matching existing floors using our extensive supplier network and custom milling capabilities. We can match species, grade, dimensions, and finish to achieve seamless integration with your existing flooring, whether for room extensions or individual board replacements.
Do you work with underfloor heating systems?
Absolutely. We have extensive experience installing flooring over underfloor heating systems. We recommend appropriate flooring types, ensure proper subfloor preparation, and use suitable installation methods. Our team understands the technical requirements for successful underfloor heating integration.
How do I maintain my wood floors?
Regular maintenance involves daily cleaning with appropriate products, prompt spill cleanup, and periodic deep cleaning. We provide detailed maintenance guides and product recommendations for your specific finish type. Proper care ensures your floors maintain their beauty for decades.
Can old floors be restored instead of replaced?
Many floors can be successfully restored, often achieving better results than replacement at lower cost. Our assessment process evaluates floor condition, structural integrity, and restoration potential. We specialise in heritage floor restoration and can often restore floors that others consider beyond repair.
What finishes do you recommend?
Finish selection depends on usage, aesthetic preferences, and maintenance requirements. We use premium products from manufacturers like Morrells, Osmo, and Rubio Monocoat. Our experts recommend the most suitable finish based on your specific needs and lifestyle.
Do you provide warranties on your work?
Yes, we provide comprehensive warranties covering both materials and workmanship. Warranty terms vary depending on the specific products and services provided. We stand behind our work and maintain long-term relationships with our clients.